Target audience review wins Seafield Hotel a 69% increase in revenue

The significance of precise targeting – that is, the act of achieving the correct viewers with the suitable provide – is extraordinary, and we have tangible proof to confirm it.

How personalisation can increase your income

Seafield Lodge

Seafield Resort is a 4-star gleaming gem in Gorey, Co. Wexford – just an hour absent from Dublin metropolis. Surrounded by lush eco-friendly grounds, the house is only a stone’s throw from the pearly sands of Ballymoney Seashore which overlooks Tara Hill.


Built in a up to date trend by an Italian architect, it is no wonder the light-weight-loaded lodge is a favourite for weddings. Their award profitable Oceo spa is a tranquil haven which draws in folks far and wide who are seeking for a luxurious expertise just minutes from the Irish Sea.

Touching all bases

Since the commencing of 2022, our advertising workforce labored very closely with the amazing workforce in Seafield on refining features of their digital system in order to maximise revenue. On undergoing a close critique of Google Analytics, we could plainly see the various forms of folks, or ‘audiences’, who have been participating with them. Though we collected all of the on the web knowledge, the workforce at Seafield did research in-dwelling to check out what we were viewing corresponded with their bookings. It appeared to look at out.

The moment we experienced our audiences described, we crafted certain strategies for each individual

Defining our audiences was the straightforward portion – future arrived the campaign crafting. Based mostly on each and every audience and their passions, wherever they put in their time on-line and so forth, we resolved on platform and funds, all the whilst advising that the landing internet pages for every single supply corresponded with the gives and other electronic activity so there was a better prospect of shoppers subsequent as a result of.

Here’s a taster of the audiences we outlined and catered for:

  • Audience 1 – 23-34, only women of all ages, no little ones
  • Audience 2 – 25-45, couples, no little ones
  • Viewers 3 – 25-50, partners, youngsters below 15
  • Audience 4 – 50 additionally, grownup youngsters or none

As we crafted our campaigns, we had discussions with the team at Seafield and collectively realised we needed content material that would attraction to the older cohort discovered as engaging with their brand. As wise, responsive and reactive as at any time, the workforce at Seafield received to function preparing and seeing as a result of numerous pictures shoots, curating each and every and each and every one cautiously so what was developed was wonderfully reflective of the brand name as very well as being interesting to the audiences they were being for. A large amount of function went into this by the staff at Seafield. Once all shoots ended up concluded, the workforce commenced including an array of lovely photographs to their financial institution of articles throughout all on line platforms. Most importantly, there was a great deal of new articles that would talk and attractiveness to a variety of audiences.


They also invested time and energy into curating a substantial amount of money of new online video and images written content for summer season and autumn – seasonal articles they can use and reuse about the coming decades offered its supreme higher high-quality.

What ended up the outcomes?

“It is an complete pleasure functioning with the workforce at Web Affinity, they have been very supportive, significantly over the past 12 months as we have labored intently jointly to refine our digital internet marketing approach. It’s great to see the beneficial effect our attempts have had over the earlier number of months and we glance forward to ongoing development heading into 2023.” – Kate Kavanagh, Profits & Promoting Supervisor at Seafield Lodge & Spa Vacation resort

Due to the fact starting this journey, we have collectively worked hard to optimise marketing campaign action so as to obtain superb results, which consist of:

2022 vs 2021

  • 18.54% boost in profits
  • 19% increase in traffic
  • 20.6% increase in transactions
  • 2.87% raise in eCommerce conversion price

2022 vs 2019

  • 69% improve in revenue
  • 15% improve in targeted visitors
  • 30.9% enhance in transactions
  • 18.38% boost in eCommerce conversion fee

The complete profits Seafield created from their arrive at and frequency campaigns accounted for 62% of in general income by means of meta since commencing on March 1st, 2022.

“The staff at Seafield Resort & Resort constantly have their finger on the pulse, on the lookout for new methods to excel their success to new heights. That’s exactly where our most important focus on a new viewers strategy stemmed from. Seafield have been keen to place in the get the job done with us to discover our audiences and devote in collateral to guidance any gaps that we identified. The effects communicate for them selves and we look ahead to continuing this journey with the staff.” – Aoife Nolan, Senior Digital Marketing Professional at Net Affinity 

We hope this presents you an sign of how critical it is to thoroughly watch who your audiences are, simply because remaining geared up with this facts, including how to focus on them, will make all the variance to your success as a hotelier. The moment you know precisely who you are focusing on, you can appropriately devote in collateral (visuals, movies and many others) like Seafield did, that will genuinely attraction to your audiences – and the final results will discuss for by themselves.


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